Technical Foundation
1. ESB
2. Organizational Commitment to BPM
3. Enterprise Performance Management (EPM)
Three essential layers
1. Enterprise performance layer
2. Business process management layer
3. Service Oriented Architecture infrastructure
EPM - Focuses on specifying the strategic key performance indicators of the service enterprise and typing these to underlying business processes and policies
BPM – Utilize the infrastructure services provided b y service oriented architecture
ESB – Provides a common standards services-based brokering container
BPM
- Bring IT and businesses together and narrow, and sometimes eliminate, the IT-business divide.
- Allow enterprises to separate business processes and business rules to model and to manage them independently of applications
Three layers of service oriented enterprises
- Service Performance (Enterprise Performance Management)
- Service Integration (Business Process Management)
- IT Service Infrastructure (Service Oriented Architecture)
- Process-Oriented Culture (In service oriented enterprises products are processes)
What are strategies?
- Mission: A concise statement of the organization’s reason for existing
- Objectives: Broad statements describing the targeted direction
- Goals: Quantifications of objectives for a designated period of time
- Strategies: Statements of how objectives will be achieved and the major methods to be used
- Tactics: Specific action steps that map out how each strategy will be implemented
- KPIs: Measures of performance that show progress of each tactic in reaching the goals
Three Phases of SOEs
Phase 1: Point-to-point Enterprise Integration Focused (WSDL + SOAP)
Phase 2: Orchestration ESB, BPMS, Public Service Interface, Initial OoS Focus: WS-Security and Reliability, Initial Service Mgmt, Robust UDDI Deployments
Phase 3: Federated ESBs/BPMSs, Performance Mgmt of Service Application, End ot End Service Integration, B2B Process, Dynamic Discovery and Binding, Software as Service
Process Standardization
Notation – UML: OMG; BPMN: OMG
Process Definition / Execution – BPEL: OASIS; XPDL: WfMC; WS-CDL: W3C; ebXML BPSS; RosettaNet RNIF
Process Engine / Interoperability – Wf-XML: WfMC; BPSI: OMG
Business Process Management – Business process activity monitoring and performance capabilities
Business Performance Management- addition include monitoring and analysis of applications (BP, ERP, CRM, ect)
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